{"id":1172,"date":"2022-08-09T05:40:37","date_gmt":"2022-08-09T05:40:37","guid":{"rendered":"https:\/\/escoreshopping.com\/?page_id=1172"},"modified":"2022-11-16T10:21:24","modified_gmt":"2022-11-16T10:21:24","slug":"faqs","status":"publish","type":"page","link":"https:\/\/escoreshopping.com\/en\/faqs\/","title":{"rendered":"Faqs"},"content":{"rendered":"

[vc_row][vc_column][vc_column_text]<\/p>\n

Q&A (Frequently Asked Questions)<\/h1>\n

[\/vc_column_text][vc_toggle title=”How can I contact the company\u2019s staff ?”]By phone at Call Center Tel. 076 528 612<\/strong> Monday – Friday from 8:00 a.m. – 5:00 p.m.<\/p>\n

Office:<\/strong> 076 528 612
\nSales:<\/strong> 0954196556 , 0935842958
\nEngineer:<\/strong> 0918251841
\nLine@:<\/strong> sales_escore<\/a>, en.escore<\/a>, modtanoi1722<\/a>
\nEmail:<\/strong> sales@escorecompany.com<\/a><\/div>\n

[\/vc_toggle][vc_toggle title=”How can I check my order status ?”]Customers can check their orders from our Call Center via the following channels:<\/p>\n

Office:<\/strong> 076 528 612
\nSales:<\/strong> 0954196556 , 0935842958
\nEngineer:<\/strong> 0918251841
\nLine@:<\/strong> sales_escore<\/a>, en.escore<\/a>, modtanoi1722<\/a>
\nEmail:<\/strong> sales@escorecompany.com<\/a><\/div>\n

[\/vc_toggle][vc_toggle title=”What is the process for product change or return ?”]Customer can check the condition for product change\/return by click here.<\/a><\/p>\n

Please contact our staff for informing your intention every time when you wish to change\/return product.<\/p>\n

Office:<\/strong> 076 528 612
\nSales:<\/strong> 0954196556 , 0935842958
\nEngineer:<\/strong> 0918251841
\nLine@:<\/strong> sales_escore<\/a>, en.escore<\/a>, modtanoi1722<\/a>
\nEmail:<\/strong> sales@escorecompany.com<\/a><\/div>\n

Monday – Friday 8:00 a.m. – 5:00 p.m.
\nConditions of product change\/return are as specified by the company. If the products are available, we will proceed with the delivery within 7-14 business days. If there is no product, we will inform for the replacement or order cancellation.[\/vc_toggle][vc_toggle title=”What are the conditions for refunding the money ?”]Refund will be processed when the products meet the change\/return conditions or if there is no product for replacement. After the order is cancelled, the money will be refunded to credit card or customer\u2019s bank account within 15 business day (with 3% refund fee).[\/vc_toggle][vc_toggle title=”What I need to do if I want to change delivery address after order confirmation ?”]If customer needs to change delivery address after receiving email of order confirmation, please contact our Call Center within 1 business day after the order via following channels:<\/p>\n

Office:<\/strong> 076 528 612
\nSales:<\/strong> 0954196556 , 0935842958
\nEngineer:<\/strong> 0918251841
\nLine@:<\/strong> sales_escore<\/a>, en.escore<\/a>, modtanoi1722<\/a>
\nEmail:<\/strong> sales@escorecompany.com<\/a><\/div>\n

[\/vc_toggle][\/vc_column][\/vc_row]<\/p>\n<\/section>","protected":false},"excerpt":{"rendered":"

[vc_row][vc_column][vc_column_text] Q&A (Frequently Asked Questions) [\/vc_column_text][vc_toggle title=”How can I contact the company\u2019s staff ?”]By phone at Call Center Tel. 076 528 612 Monday – Friday from 8:00 a.m. – 5:00 p.m. Office: 076 528 612 Sales: 0954196556 , 0935842958 Engineer: 0918251841 Line@: sales_escore, en.escore, modtanoi1722 Email: sales@escorecompany.com [\/vc_toggle][vc_toggle title=”How can I check my order status […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1172","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/escoreshopping.com\/en\/wp-json\/wp\/v2\/pages\/1172","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/escoreshopping.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/escoreshopping.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/escoreshopping.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/escoreshopping.com\/en\/wp-json\/wp\/v2\/comments?post=1172"}],"version-history":[{"count":11,"href":"https:\/\/escoreshopping.com\/en\/wp-json\/wp\/v2\/pages\/1172\/revisions"}],"predecessor-version":[{"id":2018,"href":"https:\/\/escoreshopping.com\/en\/wp-json\/wp\/v2\/pages\/1172\/revisions\/2018"}],"wp:attachment":[{"href":"https:\/\/escoreshopping.com\/en\/wp-json\/wp\/v2\/media?parent=1172"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}